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We accept returns by permission only - just returning something to us does not guarantee that we'll take it back or issue a refund. Call us at 1866.536.2277 to make arrangements for the return.
There is a 25% restocking fee for all returns. The fee is based on the actual price paid for the item we will NOT refund shipping charges.
To be eligible for a refund, you MUST return your item within 30 days of receiving it. Refunds are issued within 48-72 after receiving the returned item (not the day shipped back to us).
There are no refunds on capsules.
Broken Items:
Buyer's Remorse:
If you just simply didn't like it, or it wasn't what you expected we will take it back (within 30 days of purchase) however some rules apply:
A restocking fee of 25% of the retail price of the item being returned will be withheld from the amount refunded. In addition please note we are unable to refund shipping charges do to buyer's remorse.